In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 18, 2025 - 06:00 UTC
Scheduled - Undergoing scheduled maintenance. Creating and editing campaigns, audiences, and user settings and CSV export functionality is temporarily unavailable. Campaign messaging is also currently halted and native app functionality is also limited.
Nov 18, 202506:00-13:00 UTC
API
Under Maintenance
90 days ago
99.95
% uptime
Today
Dashboard portal
Under Maintenance
90 days ago
99.95
% uptime
Today
AIQ Ecommerce
?
Operational
90 days ago
100.0
% uptime
Today
Consumer Menus
?
Operational
90 days ago
100.0
% uptime
Today
Dashboard
?
Operational
90 days ago
100.0
% uptime
Today
API
?
Operational
90 days ago
100.0
% uptime
Today
Printers
?
Operational
AIQ Native Apps
?
Operational
Support Documentation
Operational
90 days ago
100.0
% uptime
Today
Blog
Operational
90 days ago
100.0
% uptime
Today
Support Chat Widget
?
Operational
90 days ago
100.0
% uptime
Today
Google Cloud Platform Google BigQuery
Operational
SendGrid API
Operational
SendGrid Event Webhook
Operational
1Password AWS S3 (us-standard)
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Resolved -
This incident has been resolved.
Nov 12, 05:06 UTC
Monitoring -
The issue was identified and performance should be improving for all users. We are continuing to monitor for any changes.
Nov 11, 17:47 UTC
Investigating -
We are currently working with our 3rd party provider to identify the issue.
Nov 11, 17:00 UTC
Completed -
The scheduled maintenance has been completed.
Nov 11, 11:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 11, 06:00 UTC
Scheduled -
Undergoing scheduled maintenance. Creating and editing campaigns, audiences, and user settings and CSV export functionality is temporarily unavailable. Campaign messaging is also currently halted and native app functionality is also limited.
Nov 10, 23:57 UTC
Completed -
The scheduled maintenance has been completed.
Nov 5, 10:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 5, 06:00 UTC
Scheduled -
Undergoing scheduled maintenance. Creating and editing campaigns, audiences, and user settings and CSV export functionality is temporarily unavailable. Campaign messaging is also currently halted and native app functionality is also limited.
Nov 5, 01:29 UTC
Completed -
The scheduled maintenance has been completed.
Nov 4, 12:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 4, 06:00 UTC
Scheduled -
Undergoing scheduled maintenance. Creating and editing campaigns, audiences, and user settings and CSV export functionality is temporarily unavailable. Campaign messaging is also currently halted and native app functionality is also limited.
Nov 4, 03:04 UTC