All Systems Operational

API Operational
90 days ago
99.92 % uptime
Today
Dashboard portal Operational
90 days ago
99.91 % uptime
Today
AIQ Ecommerce Operational
90 days ago
99.97 % uptime
Today
Consumer Menus Operational
90 days ago
99.97 % uptime
Today
Dashboard Operational
90 days ago
99.97 % uptime
Today
API Operational
90 days ago
99.97 % uptime
Today
Printers Operational
AIQ Native Apps Operational
Support Documentation Operational
90 days ago
99.88 % uptime
Today
Blog Operational
90 days ago
100.0 % uptime
Today
Support Chat Widget Operational
90 days ago
99.94 % uptime
Today
Google Cloud Platform Google BigQuery Operational
SendGrid API Operational
SendGrid Event Webhook Operational
1Password AWS S3 (us-standard) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Jan 11, 2026
Completed - The scheduled maintenance has been completed.
Jan 11, 12:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 11, 06:00 UTC
Scheduled - Undergoing maintenance. Creating and editing campaigns, audiences, and user settings and CSV export functionality is temporarily unavailable. Campaign messaging is also currently halted and native app functionality is also limited.
Jan 11, 05:14 UTC
Jan 10, 2026

No incidents reported.

Jan 9, 2026
Resolved - We have confirmed with our provider that the incident has been resolved.
Thank you for your patience!

Jan 9, 21:26 UTC
Update - We are continuing to monitor for any further issues.
Jan 9, 20:59 UTC
Monitoring - A fix has been implemented by our 3rd party Support platform, and we are monitoring at this time.
Jan 9, 20:56 UTC
Investigating - We are currently experiencing disruptions with our 3rd party Support platform.
We are monitoring their status page and responses to update our reports here.

Jan 9, 20:11 UTC
Jan 8, 2026
Completed - The scheduled maintenance has been completed.
Jan 8, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 8, 06:00 UTC
Scheduled - Undergoing maintenance. Creating and editing campaigns, audiences, and user settings and CSV export functionality is temporarily unavailable. Campaign messaging is also currently halted and native app functionality is also limited.
Jan 8, 05:48 UTC
Jan 7, 2026

No incidents reported.

Jan 6, 2026
Resolved - This incident has been resolved.
Jan 6, 15:18 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 6, 14:52 UTC
Investigating - Some users may run into an error when attempting to access the campaign builder. We are currently investigating.
Jan 6, 14:49 UTC
Completed - The scheduled maintenance has been completed.
Jan 6, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 6, 06:00 UTC
Scheduled - Undergoing maintenance. Creating and editing campaigns, audiences, and user settings and CSV export functionality is temporarily unavailable. Campaign messaging is also currently halted and native app functionality is also limited.
Jan 6, 05:04 UTC
Jan 5, 2026
Resolved - Our 3rd party system has resolved the issue on their end and our support chat widget should be fully functional at this time.
Jan 5, 15:18 UTC
Monitoring - A fix has been implemented on their end and we are seeing improvement with access for our team members.
We are continuing to monitor the issue.

Thank you for your patience!

Jan 5, 14:50 UTC
Identified - Our 3rd party provider for the support chat widget is currently having issues on their end.
We are monitoring the issue on their end, and hoping for a resolution soon.

Jan 5, 14:43 UTC
Jan 4, 2026

No incidents reported.

Jan 3, 2026

No incidents reported.

Jan 2, 2026

No incidents reported.

Jan 1, 2026

No incidents reported.

Dec 31, 2025

No incidents reported.

Dec 30, 2025
Completed - The scheduled maintenance has been completed.
Dec 30, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 30, 06:00 UTC
Scheduled - Undergoing maintenance. Creating and editing campaigns, audiences, and user settings and CSV export functionality is temporarily unavailable. Campaign messaging is also currently halted and native app functionality is also limited.
Dec 29, 22:37 UTC
Dec 29, 2025

No incidents reported.

Dec 28, 2025

No incidents reported.